Fraser Health Hiring for Leader, Virtual Health Job at Surrey

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

• Provides leadership to multi-users, organization-wide strategic initiatives through idea generation, planning, design, implementation and evaluation.
• Leads the implementation of change initiatives related to clinical care priorities, required organizational practise and quality improvement.
• Evaluates auditing tools that provide measurement of patient outcomes and quality improvement.
• Provides feedback to clinical teams on audit tool effectiveness and results and develops plans for improvements.
• Manages and supervises dept/team staff including development and management for dept budget.
• Identifies and manages resources and budgets required to complete implantation of desired strategies, develops a budget report and schedule for monitoring expenditures of all assigned aspects of the initiative and reports.
• Coordinates and supports stakeholder engagement in project planning and implementation.
• Identifies key strategies and works collaboratively to develop appropriate communication strategies.

• A level of education, training and experience equivalent to a Master’s Degree in Healthcare related field
• Minimum of seven (7) years recent, related experience in change or project management, managing consultation processes with a wide range of stakeholder groups and the supervision of others
• Experience in a complex health care environment and virtual health, and Project or Change Management Professional designation.

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Detailed Overview:

Responsibilities:

• Leads the planning, development , implementation and evaluation of strategies, initiatives and system processes to improve quality care and patient outcomes within the mandate of Virtual Health Services.
• Provides leadership to multi-users, organization-wide strategic initiatives through idea generation, planning, design, implementation and evaluation.
• Coordinates and oversees the implementation and evaluation of strategic initiatives and/or system change processes including any change/transformation plans. Partners collaboratively with other client and support groups within Virtual Health and across Fraser Health that are critical for the successful execution of the change and/or new strategies. Applies project and change management principles to develop engagement strategies and action plans to maximize success; partners collaboratively with related relevant areas.
• Leads the implementation of change initiatives related to clinical care priorities, required organizational practices, and quality improvement ; assesses impact and evaluates outcomes.
• Evaluates auditing tools that provide measurements of patient outcomes, clinical care priorities, required organizational practices; clinical policy; develops or leads the development of revised or new audit tools, provides feedback to clinical teams on audit tool effectiveness and results, and develops and implements plans for improvements.
• Collaborates with relevant partnership areas and other health authorities/external organizations to evaluate policies, guidelines and on-line tools feasible for use within Fraser Health; develops and evaluates objectives, performance metrics and outcomes.
• Manages and supervises dept/team staff including development and management of dept budget. Provides work direction and leadership to the dept/team; ensures resource needs are assigned appropriately; secures and manages contractual relationships with external consultants, as needed. Responsible for recruitment, training and professional staff development; administers HR policies for department team/staff; conducts performance assessments; manages staff compensation; administers employee relations policies as appropriate.
• Identifies and manages resources and budgets required to complete implementation of desired strategies; develops a budget report and schedule for monitoring expenditures and variance analysis of all assigned aspects of the initiative and reports..
• Identifies and manages key strategies and works collaboratively to develop appropriate communication strategies.
• Develops and/or oversees the development of relevant documentation (e.g., statements of work, proposals, charters, work plans, risk management plans, and change management plans, etc.); works collaboratively with Health and Business Analytics and other departments on developing effective measurement systems to track progress towards achievement of results/outcomes.

Qualifications:

• Expert knowledge of change and project management principles coupled with an indepth understanding of the healthcare system at both the strategic and operational levels.
• Knowledge of other health care disciplines and their role in health care.
• Ability to operate a PC and effectively utilize a variety of software applications to support the initiative management activities.
• Physical ability to perform the duties of the position.