Sunspace Modular Enclosures Hiring for Bilingual Inside Sales Representative Job at Newcastle

Sunspace Modular Enclosures has a current vacancy for a

BILINGUAL INSIDE SALES/CUSTOMER SERVICE REPRESENTATIVE

Sunspace has become the largest employer in Newcastle, Ontario with a staff of more than 150 valued employees in the summer months. Sunspace is now a leading manufacturer in the United States as well as Canada, with Authorized Dealers covering the entire Eastern seaboard from Maine to South Carolina and reaching as far into the mid-west from Minnesota to Arkansas.

Job Duties of the Bilingual Inside Sales/ Customer Service Rep

· Direct/Main point of contact for respective dealer accounts

· Manage/Complete all service for respective dealer account

· Facilitate Orders downstream/work with Open orders report

· Admins support where needed (Cutsheets etc)

· Back up/support for Order Entry Team if required

· Provide direct support for Outside Sales Representatives

· Back up Phone support for reception (route/handle incoming calls for Dealers/Retail/Homeowners etc)

· Expedite misc component orders (arrange with shipping/Outside Sales reps for special requests

· Notify dealers regarding unexpected shipping delays or unexpected issues with their orders

· Process Return Material Authorizations (RMA’S)

· Process Dealer Account Credits

The successful candidate will possess:

Strong Organizational Skills, Flexibility, Adaptability, Multi-Tasking skills, Time Management Skills, Communication Skills, Teamwork, Dependability, and attention to detail

Skills/Qualifications of the Bilingual Inside Sales/Customer Service Rep

·Must be fluent in English and French

Computer skills, including but not limited to: Outlook, Word & Excel

· Experience with Byd (SAP) would be considered a definite asset

· Previous experience in the construction industry would be an asset

· 2-3 Years Customer service experience

· Ability to learn quickly

· Ability to multi-task

· Strong telephone skills – self-confident when dealing with customers/dealers

· Self-directed initiative, able to apply one self

· Solid organizational skills

· Ability to work with a team

· Willingness to learn

Benefits of Working as an Inside Sales/Customer Service Rep at Sunspace:

• Competitive wages
• Quarterly bonuses
• Benefits – Drug, Dental, Vision, Company Match RRSP
• Being part of something greater than a job – Family environment of team members and dealers (customers) growing a brand.

Sunspace Modular Enclosures welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Job Types: Full-time, Permanent

Salary: From $22.00 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Overtime pay

Ability to commute/relocate:

• Newcastle, ON L1B 1C2: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (preferred)

Work Location: One location