Woodbine Hiring for Senior Manager, Quick Service Restaurants Job at Etobicoke

This is an amazing opportunity for experienced Quick Service Senior leaders to support and guide a team in one of Canada’s most exciting, upcoming entertainment destinations. A brand-new, state of the art Five-star casino & Hotel resort and 5000 seat concert theatre will soon light up the city and cement our place as an entertainment powerhouse!

You will have the opportunity to work in a booming business that is currently experiencing explosive growth. We believe in our people. We have a strong promote-from-within philosophy and are committed to working with you to maximize your potential so you can launch your career to unimaginable heights!

What we’re also offering

To be a passionate and engaging leader who will live and breathe our values and beliefs and take a surgical approach across our Hospitality initiatives at the new Woodbine casino. With guest experience always at the forefront, we will need you to drive change and empower results. We will also need you to develop and deliver innovative and effective solutions to meet our strategic imperatives, launch a new breed of experience and further cement our place as an entertainment powerhouse!

What your day to day will look like:

Brand Ambassador. Relationship builder. Guest Experience champion. Business leader. These imperative functions will define your days. You will lead, develop and directan effective Quick Service Restaurant Food & Beverage Operations team, to develop business strategies that deliver on financial & Service Standard objectives. You will also design operational programs/policies that align with the Food & Beverage goals and objectives of the organization and the Franchised Brand Service Standards. You will act as the QSR product expert to ensure that all food quality & service standards are being fully executed 100%. You will need to build strong relationships with the Franchised brand representatives and attend all performance or Mystery Shopper reviews. Observe and analyze service delivery times daily to ensure that the teams are delivering on the KPI’s. You will also need to meet with department Managers on a daily / weekly basis to develop actions to ensure that there is consistent improvement if required. Taking an active part in the planning, training and execution of the Woodbine casino expansion plans and identifying ways to increase overall profitability across the quick service restaurant outlets will be important for success.